WPP Open Platform

Incident Report for WPP Open

Resolved

We're happy to report that the system is back up and running smoothly!  Thank you for your patience and understanding while we worked to resolve the issue.
Posted Oct 28, 2025 - 02:10 UTC

Monitoring

Good news! We've implemented the fix for the system and are currently monitoring to ensure everything is working as expected. We'll provide another update shortly to confirm full restoration of service.  Thank you for your continued patience.
Posted Oct 28, 2025 - 01:11 UTC

Update

We're continuing to investigate the issue affecting the Creative Studio functionality. Our team is working hard to identify the root cause and implement a solution.

We appreciate your understanding and patience and we sincerely apologise for the ongoing disruption.
Posted Oct 28, 2025 - 00:06 UTC

Investigating

P2: The WPP Open Platform is experiencing an unplanned outage affecting Creative Studio functionality. Our team is working diligently to identify the root cause and implement a solution. Thank you for your patience.
Posted Oct 27, 2025 - 22:59 UTC
This incident affected: Open Platform (Platform Service, Platform Login, Marketplace, Home widgets, News, DevHub), Design System (Web portal), Developers Portal (Web portal), and API Dev Portal.