We're happy to report that the system is back up and running smoothly! Thank you for your patience and understanding while we worked to resolve the issue.
Posted Jan 16, 2026 - 18:57 UTC
Monitoring
Good news! We've implemented the fix for the system and are currently monitoring to ensure everything is working as expected. We'll provide another update shortly to confirm full restoration of service. Thank you for your continued patience.
Posted Jan 16, 2026 - 17:26 UTC
Identified
We've identified a solution to the issue affecting the WPP Open Platform and are currently implementing it.
Thank you for your understanding.
Posted Jan 16, 2026 - 16:58 UTC
Investigating
P1: The WPP Open Platform is experiencing an unplanned outage affecting WPP Open Platform. Our team is working diligently to identify the root cause and implement a solution. Thank you for your patience.
Posted Jan 16, 2026 - 16:20 UTC
This incident affected: Open Platform (Platform Service, Platform Login, Marketplace, Home widgets, News, DevHub), Design System (Web portal), Developers Portal (Web portal), and API Dev Portal.