WPP Open Platform

Incident Report for WPP Open

Resolved

We're happy to report that the system is back up and running smoothly!  Thank you for your patience and understanding while we worked to resolve the issue.
Posted Nov 20, 2025 - 16:00 UTC

Monitoring

Good news! We've implemented the fix and are currently monitoring to ensure everything is working as expected. We'll provide another update shortly to confirm full restoration of service.  Thank you for your continued patience.
Posted Nov 20, 2025 - 15:38 UTC

Update

Implementing a solution for the issue related to outdated cached data is taking longer than expected; our team is actively working on its deployment. We appreciate your continued patience and understanding as we deploy this fix.
Posted Nov 20, 2025 - 14:38 UTC

Update

A solution for the issue related to outdated cached data has been identified, and our team is actively working on its deployment. Thank you for your understanding.
Posted Nov 20, 2025 - 13:39 UTC

Identified

We've identified a solution for the issue related to outdated cached data and are currently implementing it. Thank you for your understanding.
Posted Nov 20, 2025 - 12:39 UTC

Investigating

P2-The WPP Open Platform is experiencing a disruption, specifically impacting users whose browsers are still holding onto outdated cached data. Our team is working diligently to identify the root cause and implement a solution. Thank you for your patience.
Posted Nov 20, 2025 - 11:49 UTC
This incident affected: Open Platform (Platform Login).