WPP Open Platform

Incident Report for WPP Open

Resolved

We're happy to report that the system is back up and running smoothly!  Thank you for your patience and understanding while we worked to resolve the issue.
Posted Dec 15, 2025 - 22:13 UTC

Monitoring

Good news! We've implemented the fix for the system and are currently monitoring to ensure everything is working as expected. We'll provide another update shortly to confirm full restoration of service.  Thank you for your continued patience.
Posted Dec 15, 2025 - 21:14 UTC

Update

We've identified a solution to the issue affecting the Creative Studio Agents functionality and are currently implementing it.
Thank you for your understanding.
Posted Dec 15, 2025 - 20:47 UTC

Update

We've identified a solution to the issue affecting the Creative Studio Agents functionality and are currently implementing it. 
Thank you for your understanding.
Posted Dec 15, 2025 - 19:48 UTC

Update

We've identified a solution to the issue affecting the Creative Studio Agents functionality and are currently implementing it.  
Thank you for your understanding.
Posted Dec 15, 2025 - 18:49 UTC

Update

We've identified a solution to the issue affecting the Creative Studio Agents functionality and are currently implementing it. 
Thank you for your understanding.
Posted Dec 15, 2025 - 17:44 UTC

Identified

We've identified a solution to the issue affecting the Creative Studio Agents functionality and are currently implementing it. 
Thank you for your understanding.
Posted Dec 15, 2025 - 16:42 UTC

Update

We are continuing to investigate this issue.
Posted Dec 15, 2025 - 15:35 UTC

Investigating

P2: The WPP Open Platform is experiencing an unplanned outage affecting Creative Studio Agents functionality. Our team is working diligently to identify the root cause and implement a solution. Thank you for your patience.
Posted Dec 15, 2025 - 15:34 UTC
This incident affected: Open Platform (Platform Service, Platform Login, Marketplace, Home widgets, News, DevHub), Design System (Web portal), Developers Portal (Web portal), and API Dev Portal.